Twinsift Support
Twinsift is an iPhone app that groups similar photos and bursts, suggests the one to keep, and helps you delete the rest.
About the app
- Photos taken around the same time that look alike are grouped. For each group, the app suggests the photo to keep based on favorites, edits, faces and sharpness, and shows why. You can choose a different photo to keep at any time.
- You can also see only your screenshots, or the videos stored on this iPhone from largest to smallest, and delete the ones you choose.
- Before deleting, every item you chose is shown on one confirmation screen. Nothing is deleted until you confirm in iOS.
- No ads, no tracking, no account. The app never sends your photos off your iPhone.
- Checking your photos and viewing the results are free. You can delete up to 10 items a day for free. Premium (weekly, yearly or one-time purchase) removes the daily deletion limit.
- For iPhone with iOS 17 or later.
If you use iCloud Photos, deleted items are also deleted from your other devices. Photos in an iCloud Shared Photo Library are also deleted for the other participants. The app can't tell which photos are in a Shared Library.
Frequently asked questions
I deleted a photo by mistake. Can I get it back?
Yes, within 30 days. Items you delete with Twinsift go to Recently Deleted in the Photos app and stay there for 30 days.
- Open the Photos app and go to Recently Deleted (under Utilities). You may be asked for Face ID or your passcode.
- Select the items you want back and recover them.
Items that you also deleted from Recently Deleted, or that were deleted more than 30 days ago, can't be recovered from the Photos app.
I deleted photos, but my free storage didn't go up.
Deleted items stay in Recently Deleted for 30 days. Space is freed after you delete them there, or after 30 days. Sizes shown in the app are estimates.
How do I cancel my subscription?
- On your iPhone, open Settings and tap your name.
- Tap Subscriptions, then tap Twinsift.
- Tap Cancel Subscription.
You can also open the same screen from Settings (gear icon) > Manage Subscription in Twinsift. Deleting the app does not cancel a subscription.
- After you cancel, you can keep using Premium until the end of the current period.
- To avoid being charged when the free trial ends, cancel at least 24 hours before it ends.
- The one-time purchase is a single payment and does not renew.
- Refunds are handled by Apple. You can request one at reportaproblem.apple.com. We can't issue refunds ourselves.
How do I restore my purchase on a new iPhone or after reinstalling?
Make sure you're signed in with the Apple Account you used to buy Premium. Then open Twinsift and tap Restore Purchases on the purchase screen or in Settings (gear icon).
How do I change Twinsift's access to my photos?
Open iPhone Settings > Apps > Twinsift > Photos (on iOS 17: Settings > Twinsift > Photos) and choose an option.
- Full Access: Twinsift can find similar photos across your whole library.
- Limited Access: Twinsift checks only the photos you selected. To change them, tap Change Selection on the banner in the app.
- None: Twinsift can no longer check your photos.
Changing access does not delete any photos.
Why aren't some photos checked or grouped?
- Photos and videos that are only in iCloud (not stored on this iPhone) are not checked. Twinsift does not download them from iCloud.
- With Limited Access, only the photos you selected are checked.
- Only photos taken around the same time are compared. For identical copies saved at different times, use Duplicates in the Photos app.
Contact
Email: support@choko-tech.com
If you can, please include your iPhone model, your iOS version, and what happened.
Privacy
We do not collect your information through Twinsift. See the Privacy Policy for details.